How Fonitix works for physio, chiropractic and therapy
Fonitix books sessions kindly and privately. If a caller is in distress it points to 988 or 911 and alerts your practice. It never counsels, diagnoses or promises a result.
What the agent does
- Books clients into free times in your calendar.
- Answers questions about your sessions, prices and hours using your own answers.
- Speaks as your front desk coordinator, in the words of your business.
What you tell Fonitix
A few questions when you set up, so the agent knows your business:
- What kinds of sessions do you offer?
- What crisis resource do you want callers pointed to? (988 and 911 are always used)
- How many practitioners take appointments?
- Do you take insurance, or are sessions self-pay?
An example call
An example of the kind of call it handles. Your agent uses your own services, prices and hours.
What you get in your dashboard
- A calendar with your team and services
- An online booking page
- A card for every customer, with their calls and visits
- Intake forms and documents
- Estimates and invoices
- Payment links and deposits
- Reminders by text or email
- Urgent calls marked and brought to your attention
What the agent will not do
- Give medical or counselling advice: it collects the facts, books a visit or a call, and hands the case to a person.
- Take a card number over the phone: it sends a secure payment link instead.
- Make up prices, times or promises: it uses only what you have given it, and takes a message when it does not know.
Set up in four steps
- Choose physio, chiropractic and therapy when you sign up, so Fonitix uses the right words for your practice.
- Check the example sessions and answer a few questions about your business.
- Get your own phone number for the agent and make a test call.
- Share the number. Calls turn into sessions in your dashboard.
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Try it on your own business
Set up your agent for free. Going live starts a 14-day free trial.