Every new matter captured, with no legal advice given.
Fonitix runs your first intake: who is calling, what the matter is, any deadlines and the parties for a conflict check, then books the consultation.
- Intake notes ready before the first consultation
- Deadlines inside 48 hours are marked urgent for an attorney
- The agent never says whether you have a case
Example call
Caller: I was in a car accident last week and I need a lawyer.
Agent: I am sorry to hear that. I can take the details so an attorney can review them. May I have your full name and the best number?
Caller: Dana Reyes, 555 0142.
Agent: Thank you, Dana. Is there any court date or deadline coming up that the firm should know about?
An illustration of how the agent talks, not a recording.
One receptionist, three kinds of work
Every business is a mix of these. Your industry setup decides which ones your agent does and which words it uses.
Orders
Takes an order from your menu or product list, prices it from your data and sends it to your board.
Appointments
Finds a free time, books it, moves it and reminds the customer.
Requests
Asks the right questions for your trade, records the request and alerts a person when it is urgent.
- 1Pick your industryWe fill in example services, hours, questions and the way the agent speaks.
- 2Check and adjustChange prices, add your answers and rules. It takes a few minutes.
- 3Get your own numberStart the free trial, get a phone number and your agent starts answering.
Simple monthly prices
Set up your agent for free. Going live starts a 14-day free trial: you pay $5 once for your own phone number, and the plan is charged after the trial.
Starter
$199/month
- AI phone agent, 24/7
- Your industry setup: words, questions, limits
- Call log and recordings
- Orders board or services list
Pro
$349/month
- Everything in Starter
- Your public page and kiosk
- Advanced analytics
- Knowledge base and custom greeting
Pro+
$659/month
- Everything in Pro
- Several locations
- Priority support
- Deeper integrations as they open
Yearly billing saves 20%.
Questions
Do I have a case?
Only an attorney can answer that. I can book a consultation so an attorney can review your situation.
How much does a consultation cost?
Please see the consultation details I have for the firm. If you want, I can book one.
Will I win?
I cannot predict that, and neither can anyone before reviewing the facts. An attorney can talk it through with you at a consultation.
Is this call confidential?
I take down the basics for the firm only. Please keep to the basics on this call; an attorney will go through the details in private. No attorney-client relationship exists until the firm confirms it.
I have a deadline. Can you tell me if I am too late?
I cannot judge deadlines. I will write down the date you were given and mark it for an attorney to see first.
Does it replace my staff?
No. It answers the phone when your team is busy or closed, does the routine work (orders, bookings, requests) and passes anything unusual to a person.
Does the agent say it is an AI?
Yes. For most industries the agent says it is an AI assistant and that the call may be recorded, and answers honestly if asked.
Will it give medical, legal or insurance advice?
Never. In regulated fields the agent collects facts (who, what, how urgent), books a visit or consultation and hands over to a person. Emergencies are sent to 911.
What if the agent does not know something?
It says so, takes a message and lets your team follow up. It never invents prices or times.
Do I need a new phone number?
You get a dedicated number for the agent (one-time $5) and can forward your existing line to it.
How long does setup take?
Most businesses are ready in a few minutes: pick your industry, check the example services and answer a handful of questions.
Can I cancel?
Yes. Cancel before the 14-day trial ends and you pay nothing more.