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How Fonitix works for restaurants and cafes

Fonitix answers your restaurant phone around the clock and gives guests a menu and a kiosk that send orders straight to your kitchen.

What the agent does

  • Takes orders and pickup requests and puts them on a live board.
  • Books guests into free times in your calendar.
  • Answers questions about your menu, prices and hours using your own answers.
  • Speaks as your host, in the words of your business.

What you tell Fonitix

A few questions when you set up, so the agent knows your business:

  • What do you serve?
  • Do you offer delivery?

An example call

CallerHi, can I get two pepperoni pizzas for pickup?
FonitixOf course. Two pepperoni pizzas, thirty-two dollars. Can I get a name for the order?
CallerSam.
FonitixThanks Sam. Your order number is 1042 and it will be ready in about twenty minutes.

An example of the kind of call it handles. Your agent uses your own services, prices and hours.

What you get in your dashboard

  • A live order board
  • An online booking page
  • A card for every customer, with their calls and visits
  • Reminders by text or email
  • A walk-in line
  • Your own answers, which the agent uses on calls
  • A log of calls with summaries

What the agent will not do

  • Take a card number over the phone: it sends a secure payment link instead.
  • Make up prices, times or promises: it uses only what you have given it, and takes a message when it does not know.

Set up in four steps

  1. Choose restaurants and cafes when you sign up, so Fonitix uses the right words for your restaurant.
  2. Check the example menu and answer a few questions about your business.
  3. Get your own phone number for the agent and make a test call.
  4. Share the number. Calls turn into orders in your dashboard.

Try it on your own business

Set up your agent for free. Going live starts a 14-day free trial.