Every call becomes a booked drop-off or a clear message.
Fonitix answers like a service advisor: it takes the car, the symptoms and a drop-off time, and never guesses a diagnosis or a final price.
- Drop-offs booked with the vehicle and symptoms attached
- Unsafe-car calls reach a service advisor at once
- Repair orders move through your board from estimate to pick-up
Example call
Caller: My 2018 Civic makes a grinding noise when I brake.
Agent: I am sorry to hear that. I cannot tell you if it is safe to drive, so I will pass that to a service advisor. Can I book it in for an inspection first?
Caller: Yes, tomorrow morning.
Agent: I have 8:00 or 9:30 tomorrow. Which works, and what is your name and number?
An illustration of how the agent talks, not a recording.
One receptionist, three kinds of work
Every business is a mix of these. Your industry setup decides which ones your agent does and which words it uses.
Orders
Takes an order from your menu or product list, prices it from your data and sends it to your board.
Appointments
Finds a free time, books it, moves it and reminds the customer.
Requests
Asks the right questions for your trade, records the request and alerts a person when it is urgent.
- 1Pick your industryWe fill in example services, hours, questions and the way the agent speaks.
- 2Check and adjustChange prices, add your answers and rules. It takes a few minutes.
- 3Get your own numberStart the free trial, get a phone number and your agent starts answering.
Simple monthly prices
Set up your agent for free. Going live starts a 14-day free trial: you pay $5 once for your own phone number, and the plan is charged after the trial.
Starter
$199/month
- AI phone agent, 24/7
- Your industry setup: words, questions, limits
- Call log and recordings
- Orders board or services list
Pro
$349/month
- Everything in Starter
- Your public page and kiosk
- Advanced analytics
- Knowledge base and custom greeting
Pro+
$659/month
- Everything in Pro
- Several locations
- Priority support
- Deeper integrations as they open
Yearly billing saves 20%.
Questions
Do you give free estimates?
An estimate comes after a technician has inspected the car. Diagnostic fees are in the business information; I can book the inspection.
Can I wait while you work on it?
For short jobs, yes. Tell me what you need and I will check what is possible.
Do you work on my make of car?
Please tell me the make, model and year and I will check the business information.
How long will it take?
The technician confirms the time after looking at the car. I can tell you how long the booked service usually takes.
Do you offer a warranty?
Please see the business information for the warranty on parts and labour.
Does it replace my staff?
No. It answers the phone when your team is busy or closed, does the routine work (orders, bookings, requests) and passes anything unusual to a person.
Does the agent say it is an AI?
Yes. For most industries the agent says it is an AI assistant and that the call may be recorded, and answers honestly if asked.
Will it give medical, legal or insurance advice?
Never. In regulated fields the agent collects facts (who, what, how urgent), books a visit or consultation and hands over to a person. Emergencies are sent to 911.
What if the agent does not know something?
It says so, takes a message and lets your team follow up. It never invents prices or times.
Do I need a new phone number?
You get a dedicated number for the agent (one-time $5) and can forward your existing line to it.
How long does setup take?
Most businesses are ready in a few minutes: pick your industry, check the example services and answer a handful of questions.
Can I cancel?
Yes. Cancel before the 14-day trial ends and you pay nothing more.