How Fonitix works for home services
Fonitix answers like a calm dispatcher: it finds out if it is an emergency, collects the address and the problem, and alerts your on-call technician.
What the agent does
- Saves each request with the details your team needs and marks urgent ones.
- Books customers into free times in your calendar.
- Answers questions about your services, prices and hours using your own answers.
- Speaks as your dispatcher, in the words of your business.
What you tell Fonitix
A few questions when you set up, so the agent knows your business:
- Which trades do you cover?
- Which cities or zip codes do you serve?
- Do you take emergency calls 24/7?
- Phone number of the person on call for emergencies
An example call
An example of the kind of call it handles. Your agent uses your own services, prices and hours.
What you get in your dashboard
- A calendar with your team and services
- A work board with stages that match your trade
- A card for every customer, with their calls and visits
- Intake forms and documents
- Estimates and invoices
- Payment links and deposits
- Reminders by text or email
- Urgent calls marked and brought to your attention
What the agent will not do
- Take a card number over the phone: it sends a secure payment link instead.
- Make up prices, times or promises: it uses only what you have given it, and takes a message when it does not know.
Set up in four steps
- Choose home services when you sign up, so Fonitix uses the right words for your company.
- Check the example services and answer a few questions about your business.
- Get your own phone number for the agent and make a test call.
- Share the number. Calls turn into jobs in your dashboard.
More guides
Restaurants and cafes
What the AI receptionist does for restaurants and cafes: the calls it handles, what you set up, the tools you get and an example call.
Salons, barbers and spas
What the AI receptionist does for salons, barbers and spas: the calls it handles, what you set up, the tools you get and an example call.
Dental practices
What the AI receptionist does for dental practices: the calls it handles, what you set up, the tools you get and an example call.
Try it on your own business
Set up your agent for free. Going live starts a 14-day free trial.