← All features

Every customer, one card

Each caller becomes a client card with their history, so you and the agent know who is calling and what they usually need.

The client list of a salon
The client list, searchable by name, phone or email.
The patient list of a dental practice
Patients of a dental practice with their visit history.

What you get

  • Call and visit history in one place.
  • Search by name, phone or email, and filter by tag.
  • Notes and fields that match your trade, such as a stylist preference or a policy number.
  • Messages and consent are kept per client, so texts only go to people who agreed.

How it works

  1. Clients are created from calls and bookings.
  2. Add notes and tags as you go.
  3. Open a card before the next visit.

More from Fonitix

Try it on your own business

Set up your agent for free. Going live starts a 14-day free trial.