Never lose an emergency job to voicemail.
Fonitix answers like a calm dispatcher: it finds out if it is an emergency, collects the address and the problem, and alerts your on-call technician.
- Emergencies reach your on-call person at once
- Every job request has an address, a problem and a phone number
- Quotes and invoices from the same place
Example call
Caller: My water heater is leaking all over the garage.
Agent: I am sorry, let us get this handled. Is the water still running? If you can, turn off the main water valve.
Caller: Okay, it is off now.
Agent: Good. What is the address? I am alerting the on-call technician right now.
An illustration of how the agent talks, not a recording.
One receptionist, three kinds of work
Every business is a mix of these. Your industry setup decides which ones your agent does and which words it uses.
Orders
Takes an order from your menu or product list, prices it from your data and sends it to your board.
Appointments
Finds a free time, books it, moves it and reminds the customer.
Requests
Asks the right questions for your trade, records the request and alerts a person when it is urgent.
- 1Pick your industryWe fill in example services, hours, questions and the way the agent speaks.
- 2Check and adjustChange prices, add your answers and rules. It takes a few minutes.
- 3Get your own numberStart the free trial, get a phone number and your agent starts answering.
Simple monthly prices
Set up your agent for free. Going live starts a 14-day free trial: you pay $5 once for your own phone number, and the plan is charged after the trial.
Starter
$199/month
- AI phone agent, 24/7
- Your industry setup: words, questions, limits
- Call log and recordings
- Orders board or services list
Pro
$349/month
- Everything in Starter
- Your public page and kiosk
- Advanced analytics
- Knowledge base and custom greeting
Pro+
$659/month
- Everything in Pro
- Several locations
- Priority support
- Deeper integrations as they open
Yearly billing saves 20%.
Questions
Do you work nights and weekends?
Yes, emergencies are answered 24/7. Other jobs are scheduled in business hours.
How much will it cost?
There is a diagnostic fee for the visit. The technician gives you a full price before any work starts.
Do you give free estimates?
Please see the business information. The technician gives an estimate once they have seen the problem.
How soon can someone come?
Emergencies are alerted to the on-call technician now. For other jobs I will offer the next visit window.
Are your technicians licensed and insured?
Please see the business information. I can take a message if you need a licence number.
Does it replace my staff?
No. It answers the phone when your team is busy or closed, does the routine work (orders, bookings, requests) and passes anything unusual to a person.
Does the agent say it is an AI?
Yes. For most industries the agent says it is an AI assistant and that the call may be recorded, and answers honestly if asked.
Will it give medical, legal or insurance advice?
Never. In regulated fields the agent collects facts (who, what, how urgent), books a visit or consultation and hands over to a person. Emergencies are sent to 911.
What if the agent does not know something?
It says so, takes a message and lets your team follow up. It never invents prices or times.
Do I need a new phone number?
You get a dedicated number for the agent (one-time $5) and can forward your existing line to it.
How long does setup take?
Most businesses are ready in a few minutes: pick your industry, check the example services and answer a handful of questions.
Can I cancel?
Yes. Cancel before the 14-day trial ends and you pay nothing more.