A gentle front desk. Never a counsellor.
Fonitix books sessions kindly and privately. If a caller is in distress it points to 988 or 911 and alerts your practice. It never counsels, diagnoses or promises a result.
- Sessions booked with intake forms sent
- A crisis is pointed to 988 and 911 and alerts your practice
- No health details in texts or voicemail
Example call
Caller: I would like to book a first session. My back has been bad for weeks.
Agent: Thank you. The practitioner will go through that with you at the session. Would a weekday morning or afternoon suit you?
Caller: Morning please.
Agent: I have Thursday at 9:00 or 10:30 with Sam. Which would you like?
An illustration of how the agent talks, not a recording.
One receptionist, three kinds of work
Every business is a mix of these. Your industry setup decides which ones your agent does and which words it uses.
Orders
Takes an order from your menu or product list, prices it from your data and sends it to your board.
Appointments
Finds a free time, books it, moves it and reminds the customer.
Requests
Asks the right questions for your trade, records the request and alerts a person when it is urgent.
- 1Pick your industryWe fill in example services, hours, questions and the way the agent speaks.
- 2Check and adjustChange prices, add your answers and rules. It takes a few minutes.
- 3Get your own numberStart the free trial, get a phone number and your agent starts answering.
Simple monthly prices
Set up your agent for free. Going live starts a 14-day free trial: you pay $5 once for your own phone number, and the plan is charged after the trial.
Starter
$199/month
- AI phone agent, 24/7
- Your industry setup: words, questions, limits
- Call log and recordings
- Orders board or services list
Pro
$349/month
- Everything in Starter
- Your public page and kiosk
- Advanced analytics
- Knowledge base and custom greeting
Pro+
$659/month
- Everything in Pro
- Several locations
- Priority support
- Deeper integrations as they open
Yearly billing saves 20%.
Questions
Can I talk to a therapist now?
Let me see who is available. If you are in crisis, please call or text 988.
Do you take my insurance?
Please see the business information. I can take a message for the office.
Will this help me?
I cannot answer that. The practitioner can talk it through with you in a first session.
What happens at the first session?
Please see the business information. Intake forms are sent before you come.
Can you leave a message on my phone?
Only if you tell me it is okay. We never leave health details.
Does it replace my staff?
No. It answers the phone when your team is busy or closed, does the routine work (orders, bookings, requests) and passes anything unusual to a person.
Does the agent say it is an AI?
Yes. For most industries the agent says it is an AI assistant and that the call may be recorded, and answers honestly if asked.
Will it give medical, legal or insurance advice?
Never. In regulated fields the agent collects facts (who, what, how urgent), books a visit or consultation and hands over to a person. Emergencies are sent to 911.
What if the agent does not know something?
It says so, takes a message and lets your team follow up. It never invents prices or times.
Do I need a new phone number?
You get a dedicated number for the agent (one-time $5) and can forward your existing line to it.
How long does setup take?
Most businesses are ready in a few minutes: pick your industry, check the example services and answer a handful of questions.
Can I cancel?
Yes. Cancel before the 14-day trial ends and you pay nothing more.