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How Fonitix works for salons, barbers and spas
Fonitix books, moves and confirms appointments while your team is busy with clients, and texts reminders so chairs stay full.
What the agent does
- Books clients into free times in your calendar.
- Answers questions about your services, prices and hours using your own answers.
- Speaks as your front desk, in the words of your business.
What you tell Fonitix
A few questions when you set up, so the agent knows your business:
- How many stylists or technicians take appointments?
- Do you accept walk-ins?
- What is your cancellation policy?
- Which services need a patch test or consultation?
An example call
CallerHi, do you have anything Thursday afternoon for a haircut and colour?
FonitixI do. Maria has 1:30 or 3:30 on Thursday. Which suits you?
Caller1:30 please.
FonitixBooked: haircut and colour with Maria, Thursday at 1:30. May I have your name and mobile number?
An example of the kind of call it handles. Your agent uses your own services, prices and hours.
What you get in your dashboard
- A calendar with your team and services
- An online booking page
- A card for every customer, with their calls and visits
- Intake forms and documents
- Payment links and deposits
- Reminders by text or email
- A walk-in line
- Your own answers, which the agent uses on calls
What the agent will not do
- Take a card number over the phone: it sends a secure payment link instead.
- Make up prices, times or promises: it uses only what you have given it, and takes a message when it does not know.
Set up in four steps
- Choose salons, barbers and spas when you sign up, so Fonitix uses the right words for your salon.
- Check the example services and answer a few questions about your business.
- Get your own phone number for the agent and make a test call.
- Share the number. Calls turn into appointments in your dashboard.
More guides
Restaurants and cafes
What the AI receptionist does for restaurants and cafes: the calls it handles, what you set up, the tools you get and an example call.
Home services
What the AI receptionist does for home services: the calls it handles, what you set up, the tools you get and an example call.
Dental practices
What the AI receptionist does for dental practices: the calls it handles, what you set up, the tools you get and an example call.
Try it on your own business
Set up your agent for free. Going live starts a 14-day free trial.