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How Fonitix works for towing, locksmiths and movers

Fonitix puts safety first, takes the exact location and the vehicle, and alerts dispatch. It quotes only your base price and never promises a time you did not set.

What the agent does

  • Saves each request with the details your team needs and marks urgent ones.
  • Answers questions about your services, prices and hours using your own answers.
  • Speaks as your dispatcher, in the words of your business.

What you tell Fonitix

A few questions when you set up, so the agent knows your business:

  • Which services do you offer: towing, roadside, lockouts, moving?
  • What area do you cover?
  • What are your hours? (24 hours, or when)
  • Who is on call for dispatch at night?

An example call

CallerMy car died on Route 9 and I need a tow.
FonitixAre you and everyone with you safe, and off the road?
CallerYes, we are on the shoulder. Mile marker 12 going north.
FonitixThank you. What is the make and model of the car, and your name and mobile number? I am alerting dispatch now.

An example of the kind of call it handles. Your agent uses your own services, prices and hours.

What you get in your dashboard

  • A calendar with your team and services
  • A work board with stages that match your trade
  • A card for every customer, with their calls and visits
  • Intake forms and documents
  • Estimates and invoices
  • Payment links and deposits
  • Reminders by text or email
  • Urgent calls marked and brought to your attention

What the agent will not do

  • Take a card number over the phone: it sends a secure payment link instead.
  • Make up prices, times or promises: it uses only what you have given it, and takes a message when it does not know.

Set up in four steps

  1. Choose towing, locksmiths and movers when you sign up, so Fonitix uses the right words for your company.
  2. Check the example services and answer a few questions about your business.
  3. Get your own phone number for the agent and make a test call.
  4. Share the number. Calls turn into jobs in your dashboard.

Try it on your own business

Set up your agent for free. Going live starts a 14-day free trial.