How Fonitix works for research and surveys
Invite respondents by text or email with a consent log. They answer online or call your survey line, where Fonitix says it is an AI, asks for a clear yes, reads your questions exactly as written and stops the moment someone says stop.
What the agent does
- Saves each request with the details your team needs and marks urgent ones.
- Books respondents into free times in your calendar.
- Answers questions about your surveys and interviews, prices and hours using your own answers.
- Speaks as your interviewer, in the words of your business.
What you tell Fonitix
A few questions when you set up, so the agent knows your business:
- What do your surveys cover and who answers them?
- How did your respondents agree to be contacted?
- Do you recruit for studies? Who qualifies and which groups are full?
- Do respondents get an incentive? Describe it exactly.
An example call
An example of the kind of call it handles. Your agent uses your own services, prices and hours.
What you get in your dashboard
- A calendar with your team and services
- A work board with stages that match your trade
- A card for every customer, with their calls and visits
- Intake forms and documents
- Reminders by text or email
- Urgent calls marked and brought to your attention
- Your own answers, which the agent uses on calls
- Short surveys
What the agent will not do
- Take a card number over the phone: it sends a secure payment link instead.
- Make up prices, times or promises: it uses only what you have given it, and takes a message when it does not know.
Set up in four steps
- Choose research and surveys when you sign up, so Fonitix uses the right words for your research team.
- Check the example surveys and interviews and answer a few questions about your business.
- Get your own phone number for the agent and make a test call.
- Share the number. Calls turn into responses in your dashboard.
More guides
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Try it on your own business
Set up your agent for free. Going live starts a 14-day free trial.