Surveys that start with consent.
Invite respondents by text or email with a consent log. They answer online or call your survey line, where Fonitix says it is an AI, asks for a clear yes, reads your questions exactly as written and stops the moment someone says stop.
- Consent and the opt-out are part of every call
- Answers recorded exactly as given
- Nobody is pushed to answer, nobody is sold to
Example call
Agent: Hello, this is the automated AI assistant of Northfield Research. This call may be recorded. Taking part is optional. Do you agree to answer five short questions?
Caller: Yes, go ahead.
Agent: Thank you. On a scale from 0 to 10, how likely are you to recommend us to a friend?
Caller: Maybe an 8.
An illustration of how the agent talks, not a recording.
One receptionist, three kinds of work
Every business is a mix of these. Your industry setup decides which ones your agent does and which words it uses.
Orders
Takes an order from your menu or product list, prices it from your data and sends it to your board.
Appointments
Finds a free time, books it, moves it and reminds the customer.
Requests
Asks the right questions for your trade, records the request and alerts a person when it is urgent.
- 1Pick your industryWe fill in example services, hours, questions and the way the agent speaks.
- 2Check and adjustChange prices, add your answers and rules. It takes a few minutes.
- 3Get your own numberStart the free trial, get a phone number and your agent starts answering.
Simple monthly prices
Set up your agent for free. Going live starts a 14-day free trial: you pay $5 once for your own phone number, and the plan is charged after the trial.
Starter
$199/month
- AI phone agent, 24/7
- Your industry setup: words, questions, limits
- Call log and recordings
- Orders board or services list
Pro
$349/month
- Everything in Starter
- Your public page and kiosk
- Advanced analytics
- Knowledge base and custom greeting
Pro+
$659/month
- Everything in Pro
- Several locations
- Priority support
- Deeper integrations as they open
Yearly billing saves 20%.
Questions
Who is calling me?
I am an AI assistant for this research team. Taking part is optional.
Take me off your list.
I have noted that you do not want to be contacted again. Goodbye.
How long does it take?
Please see the survey details in the business information.
Why was I contacted?
You agreed to be invited to surveys, or you replied to an invitation. I will note your question for the team to answer.
Is this recorded?
The call may be recorded for quality and research. You can stop at any time.
Will I get paid?
Please see the incentive details in the business information. I cannot promise anything that is not listed.
Does it replace my staff?
No. It answers the phone when your team is busy or closed, does the routine work (orders, bookings, requests) and passes anything unusual to a person.
Does the agent say it is an AI?
Yes. For most industries the agent says it is an AI assistant and that the call may be recorded, and answers honestly if asked.
Will it give medical, legal or insurance advice?
Never. In regulated fields the agent collects facts (who, what, how urgent), books a visit or consultation and hands over to a person. Emergencies are sent to 911.
What if the agent does not know something?
It says so, takes a message and lets your team follow up. It never invents prices or times.
Do I need a new phone number?
You get a dedicated number for the agent (one-time $5) and can forward your existing line to it.
How long does setup take?
Most businesses are ready in a few minutes: pick your industry, check the example services and answer a handful of questions.
Can I cancel?
Yes. Cancel before the 14-day trial ends and you pay nothing more.