How Fonitix works for veterinary clinics
Fonitix books check-ups and vaccines, and the moment an owner describes something urgent it brings in your vet team. It never diagnoses and never says waiting is safe.
What the agent does
- Books pet owners into free times in your calendar.
- Answers questions about your services, prices and hours using your own answers.
- Speaks as your front desk, in the words of your business.
What you tell Fonitix
A few questions when you set up, so the agent knows your business:
- Which animals do you treat, and which do you not?
- Which emergency animal hospital do you send owners to after hours? (name and phone)
- How many vets take appointments?
- Phone number to ring when an owner has an emergency during opening hours
An example call
An example of the kind of call it handles. Your agent uses your own services, prices and hours.
What you get in your dashboard
- A calendar with your team and services
- An online booking page
- A card for every customer, with their calls and visits
- Intake forms and documents
- Estimates and invoices
- Payment links and deposits
- Reminders by text or email
- Urgent calls marked and brought to your attention
What the agent will not do
- Take a card number over the phone: it sends a secure payment link instead.
- Make up prices, times or promises: it uses only what you have given it, and takes a message when it does not know.
Set up in four steps
- Choose veterinary clinics when you sign up, so Fonitix uses the right words for your clinic.
- Check the example services and answer a few questions about your business.
- Get your own phone number for the agent and make a test call.
- Share the number. Calls turn into visits in your dashboard.
More guides
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What the AI receptionist does for restaurants and cafes: the calls it handles, what you set up, the tools you get and an example call.
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What the AI receptionist does for salons, barbers and spas: the calls it handles, what you set up, the tools you get and an example call.
Home services
What the AI receptionist does for home services: the calls it handles, what you set up, the tools you get and an example call.
Try it on your own business
Set up your agent for free. Going live starts a 14-day free trial.