How Fonitix works for medical clinics
Fonitix books visits, takes refill and results messages for your nurses and sends emergency callers to 911, without giving medical advice.
What the agent does
- Books patients into free times in your calendar.
- Answers questions about your visit types, prices and hours using your own answers.
- Speaks as your front desk coordinator, in the words of your business.
What you tell Fonitix
A few questions when you set up, so the agent knows your business:
- Phone number of the nurse or clinician who takes urgent call backs
- Which insurance plans do you accept?
- What number should callers use after hours or for urgent matters?
- Are you accepting new patients?
An example call
An example of the kind of call it handles. Your agent uses your own services, prices and hours.
What you get in your dashboard
- A calendar with your team and services
- An online booking page
- A card for every customer, with their calls and visits
- Intake forms and documents
- Payment links and deposits
- Reminders by text or email
- A walk-in line
- Urgent calls marked and brought to your attention
What the agent will not do
- Give medical advice: it collects the facts, books a visit or a call, and hands the case to a person.
- Take a card number over the phone: it sends a secure payment link instead.
- Make up prices, times or promises: it uses only what you have given it, and takes a message when it does not know.
Set up in four steps
- Choose medical clinics when you sign up, so Fonitix uses the right words for your clinic.
- Check the example visit types and answer a few questions about your business.
- Get your own phone number for the agent and make a test call.
- Share the number. Calls turn into visits in your dashboard.
More guides
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What the AI receptionist does for home services: the calls it handles, what you set up, the tools you get and an example call.
Try it on your own business
Set up your agent for free. Going live starts a 14-day free trial.