How Fonitix works for law firms
Fonitix runs your first intake: who is calling, what the matter is, any deadlines and the parties for a conflict check, then books the consultation.
What the agent does
- Saves each request with the details your team needs and marks urgent ones.
- Books leads and clients into free times in your calendar.
- Answers questions about your practice areas, prices and hours using your own answers.
- Speaks as your intake coordinator, in the words of your business.
What you tell Fonitix
A few questions when you set up, so the agent knows your business:
- Which practice areas do you take?
- Consultation fee (USD, 0 if free)
- Phone number of an attorney who takes urgent calls
- What do you need to run a conflict check?
An example call
An example of the kind of call it handles. Your agent uses your own services, prices and hours.
What you get in your dashboard
- A calendar with your team and services
- An online booking page
- A work board with stages that match your trade
- A card for every customer, with their calls and visits
- Intake forms and documents
- Estimates and invoices
- Payment links and deposits
- Reminders by text or email
What the agent will not do
- Give legal advice: it collects the facts, books a visit or a call, and hands the case to a person.
- Take a card number over the phone: it sends a secure payment link instead.
- Make up prices, times or promises: it uses only what you have given it, and takes a message when it does not know.
Set up in four steps
- Choose law firms when you sign up, so Fonitix uses the right words for your firm.
- Check the example practice areas and answer a few questions about your business.
- Get your own phone number for the agent and make a test call.
- Share the number. Calls turn into matters in your dashboard.
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Try it on your own business
Set up your agent for free. Going live starts a 14-day free trial.