How Fonitix works for fitness studios and gyms
Fonitix books trials and classes, answers membership questions with your exact rules, and leaves cancellations and payments to your team.
What the agent does
- Books members into free times in your calendar.
- Answers questions about your classes, prices and hours using your own answers.
- Speaks as your front desk, in the words of your business.
What you tell Fonitix
A few questions when you set up, so the agent knows your business:
- Which classes or sessions do you run?
- Do you offer a free or trial class?
- What are your class cancellation, late and membership freeze rules?
- How many people fit in a class?
An example call
An example of the kind of call it handles. Your agent uses your own services, prices and hours.
What you get in your dashboard
- A calendar with your team and services
- An online booking page
- A card for every customer, with their calls and visits
- Intake forms and documents
- Payment links and deposits
- Reminders by text or email
- A walk-in line
- Your own answers, which the agent uses on calls
What the agent will not do
- Take a card number over the phone: it sends a secure payment link instead.
- Make up prices, times or promises: it uses only what you have given it, and takes a message when it does not know.
Set up in four steps
- Choose fitness studios and gyms when you sign up, so Fonitix uses the right words for your studio.
- Check the example classes and answer a few questions about your business.
- Get your own phone number for the agent and make a test call.
- Share the number. Calls turn into bookings in your dashboard.
More guides
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Home services
What the AI receptionist does for home services: the calls it handles, what you set up, the tools you get and an example call.
Try it on your own business
Set up your agent for free. Going live starts a 14-day free trial.