How Fonitix works for auto repair shops
Fonitix answers like a service advisor: it takes the car, the symptoms and a drop-off time, and never guesses a diagnosis or a final price.
What the agent does
- Books customers into free times in your calendar.
- Saves each request with the details your team needs and marks urgent ones.
- Answers questions about your services, prices and hours using your own answers.
- Speaks as your service advisor, in the words of your business.
What you tell Fonitix
A few questions when you set up, so the agent knows your business:
- Which vehicles do you work on, and which do you not?
- How many bays or technicians take cars each day?
- What is your diagnostic fee, and is it applied to the repair?
- When can customers drop off a car, and is there an after-hours key drop?
An example call
An example of the kind of call it handles. Your agent uses your own services, prices and hours.
What you get in your dashboard
- A calendar with your team and services
- A work board with stages that match your trade
- A card for every customer, with their calls and visits
- Intake forms and documents
- Estimates and invoices
- Payment links and deposits
- Reminders by text or email
- Your own answers, which the agent uses on calls
What the agent will not do
- Take a card number over the phone: it sends a secure payment link instead.
- Make up prices, times or promises: it uses only what you have given it, and takes a message when it does not know.
Set up in four steps
- Choose auto repair shops when you sign up, so Fonitix uses the right words for your shop.
- Check the example services and answer a few questions about your business.
- Get your own phone number for the agent and make a test call.
- Share the number. Calls turn into repair orders in your dashboard.
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Try it on your own business
Set up your agent for free. Going live starts a 14-day free trial.