Every quote and claim captured, with no coverage promises.
Fonitix takes the facts of a new quote or a claim, marks anything urgent and books a call with a licensed agent. It never says what is covered or what you will pay.
- Claims captured with the facts, not the opinions
- Lapse and proof-of-insurance calls are marked urgent
- The agent never says what is covered or what it will cost
Example call
Caller: A tree fell on my car last night. Is it covered?
Agent: I am sorry, that sounds stressful. I cannot say what is covered, but I can take the details for a licensed agent. Is anyone hurt?
Caller: No, everyone is fine.
Agent: I am glad. May I have your name and the best number for the agent to call you back today?
An illustration of how the agent talks, not a recording.
One receptionist, three kinds of work
Every business is a mix of these. Your industry setup decides which ones your agent does and which words it uses.
Orders
Takes an order from your menu or product list, prices it from your data and sends it to your board.
Appointments
Finds a free time, books it, moves it and reminds the customer.
Requests
Asks the right questions for your trade, records the request and alerts a person when it is urgent.
- 1Pick your industryWe fill in example services, hours, questions and the way the agent speaks.
- 2Check and adjustChange prices, add your answers and rules. It takes a few minutes.
- 3Get your own numberStart the free trial, get a phone number and your agent starts answering.
Simple monthly prices
Set up your agent for free. Going live starts a 14-day free trial: you pay $5 once for your own phone number, and the plan is charged after the trial.
Starter
$199/month
- AI phone agent, 24/7
- Your industry setup: words, questions, limits
- Call log and recordings
- Orders board or services list
Pro
$349/month
- Everything in Starter
- Your public page and kiosk
- Advanced analytics
- Knowledge base and custom greeting
Pro+
$659/month
- Everything in Pro
- Several locations
- Priority support
- Deeper integrations as they open
Yearly billing saves 20%.
Questions
How much will my premium be?
A licensed agent prepares quotes. I can take your details and a good time for a call back.
Is this covered?
I cannot say what is covered. A licensed agent can review your policy with you.
How do I report a claim?
I will take the facts now and a licensed agent follows up.
Will my rate go up if I file a claim?
I cannot say. A licensed agent can talk it through with you before you decide.
Can you send me proof of insurance?
Only a licensed agent can do that. I will mark it urgent if you need it today.
Does it replace my staff?
No. It answers the phone when your team is busy or closed, does the routine work (orders, bookings, requests) and passes anything unusual to a person.
Does the agent say it is an AI?
Yes. For most industries the agent says it is an AI assistant and that the call may be recorded, and answers honestly if asked.
Will it give medical, legal or insurance advice?
Never. In regulated fields the agent collects facts (who, what, how urgent), books a visit or consultation and hands over to a person. Emergencies are sent to 911.
What if the agent does not know something?
It says so, takes a message and lets your team follow up. It never invents prices or times.
Do I need a new phone number?
You get a dedicated number for the agent (one-time $5) and can forward your existing line to it.
How long does setup take?
Most businesses are ready in a few minutes: pick your industry, check the example services and answer a handful of questions.
Can I cancel?
Yes. Cancel before the 14-day trial ends and you pay nothing more.