See every call, and what came of it

What you get

• A transcript and a short summary for each call.
• Missed calls are easy to find.
• Totals for calls, bookings and requests over a period.
• Answers the agent uses are editable in your knowledge base.

How it works

1. 1Calls are logged as they happen.
2. 2Open a call to read the summary.
3. 3Improve an answer in the knowledge base when needed.

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